- Responsible to achieve NB sales target and operating goals through execution of field deployment and activity engagement with HSBC Insurance Product Expert (IPE) / Branch Managers / Area Managers / Regional Sales Manager and Sales Representatives.
- To consistently coach and grow Bank sales representatives' knowledge and skills competency with regards to Takaful
- To align with Advance and Premier segment branches in co-developing productivity and persistency alongside IPEs
- Intervention of Business MI in order to incorporate improved ground support, relationship and new growth area
- To govern service levels standards set by both parties and to build long term relationship with Centre of Influence within organization especially in resolving sales dispute and issues.
- To ensure marketing collaterals are readily available at every sales point and the usage is in compliance with prescribed product specification
- To keep abreast with market intelligence and to provide periodical business and activity progress to the Management
- To facilitate Training planning and implementation.
- To undertake any other task/project assigned by Management
- University (BA) or (BS)
- At least 2-5 years working experience with 2 years in marketing / sales related functions
- Worked in a financial institution
- Possess board-based knowledge of the Takaful business and Malaysian practices
- Possess the ability to apply entrepreneurial and commercial thinking to delivering business performance
- Possess strategic thinking capability
- Excellent influential skills – able to influence people of different cultures and backgrounds
- Strong verbal and written communication skills – must be able to communicate effectively both internally with Group executives & salesforce teams and externally with customers
- Excellent interpersonal skills – excellent customer relationship management
- Demonstrable experience in handling objection for Takaful, problem solving, soft skills, role play, negotiation skills
- Understanding in Takaful business and market segmentation
- Excellent English and Bahasa Malaysia communication skills
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Manager, Business Development - Kuala Lumpur, Malaysia - FWD Life Insurance Corporation
Description
About FWD Takaful Berhad
FWD Takaful Berhad ("FWD Takaful") is a takaful provider in Malaysia that offers family takaful services. FWD Takaful is licensed under the Islamic Financial Services Act 2013 and is regulated by Bank Negara Malaysia. FWD Takaful is a takaful business unit of FWD Group.
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About FWD Group
FWD Group ("FWD") is a pan-Asian life insurance business with more than 11 million customers across 10 markets, including some of the fastest growing insurance markets in the world. FWD reached its 10-year anniversary in 2023. The company is focused on making the insurance journey simpler, faster and smoother, with innovative propositions and easy-to-understand products, supported by digital technology. Through this customer-led approach, FWD is committed to changing the way people feel about insurance and takaful.
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Join us
We're proud to be a company that encourages and nurtures fearless innovation in achieving our vision of changing the way people feel about takaful. Our teams come from a wide variety of industries and backgrounds because we value developing a truly diverse pool of talent that brings different perspectives and experiences. Our values – committed, innovative, proactive, open, and caring – define who we are and what we do as we work together to bring our vision to life, every single day.
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KNOWLEDGE & TECHNICAL SKILLS