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    Manager, Business Development - Kuala Lumpur, Malaysia - FWD Life Insurance Corporation

    FWD Life Insurance Corporation
    FWD Life Insurance Corporation Kuala Lumpur, Malaysia

    5 days ago

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    Full time
    Description

    About FWD Takaful Berhad

    FWD Takaful Berhad ("FWD Takaful") is a takaful provider in Malaysia that offers family takaful services. FWD Takaful is licensed under the Islamic Financial Services Act 2013 and is regulated by Bank Negara Malaysia. FWD Takaful is a takaful business unit of FWD Group.

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    About FWD Group

    FWD Group ("FWD") is a pan-Asian life insurance business with more than 11 million customers across 10 markets, including some of the fastest growing insurance markets in the world. FWD reached its 10-year anniversary in 2023. The company is focused on making the insurance journey simpler, faster and smoother, with innovative propositions and easy-to-understand products, supported by digital technology. Through this customer-led approach, FWD is committed to changing the way people feel about insurance and takaful.

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    Join us

    We're proud to be a company that encourages and nurtures fearless innovation in achieving our vision of changing the way people feel about takaful. Our teams come from a wide variety of industries and backgrounds because we value developing a truly diverse pool of talent that brings different perspectives and experiences. Our values – committed, innovative, proactive, open, and caring – define who we are and what we do as we work together to bring our vision to life, every single day.

    KEY ACCOUNTABILITIES

  • Responsible to achieve NB sales target and operating goals through execution of field deployment and activity engagement with HSBC Insurance Product Expert (IPE) / Branch Managers / Area Managers / Regional Sales Manager and Sales Representatives.
  • To consistently coach and grow Bank sales representatives' knowledge and skills competency with regards to Takaful
  • To align with Advance and Premier segment branches in co-developing productivity and persistency alongside IPEs
  • Intervention of Business MI in order to incorporate improved ground support, relationship and new growth area
  • To govern service levels standards set by both parties and to build long term relationship with Centre of Influence within organization especially in resolving sales dispute and issues.
  • To ensure marketing collaterals are readily available at every sales point and the usage is in compliance with prescribed product specification
  • To keep abreast with market intelligence and to provide periodical business and activity progress to the Management
  • To facilitate Training planning and implementation.
  • To undertake any other task/project assigned by Management
  • QUALIFICATIONS / EXPERIENCE

  • University (BA) or (BS)
  • At least 2-5 years working experience with 2 years in marketing / sales related functions
  • Worked in a financial institution
  • Possess board-based knowledge of the Takaful business and Malaysian practices
  • Possess the ability to apply entrepreneurial and commercial thinking to delivering business performance
  • Possess strategic thinking capability
  • Excellent influential skills – able to influence people of different cultures and backgrounds
  • Strong verbal and written communication skills – must be able to communicate effectively both internally with Group executives & salesforce teams and externally with customers
  • Excellent interpersonal skills – excellent customer relationship management
  • KNOWLEDGE & TECHNICAL SKILLS

  • Demonstrable experience in handling objection for Takaful, problem solving, soft skills, role play, negotiation skills
  • Understanding in Takaful business and market segmentation
  • Excellent English and Bahasa Malaysia communication skills


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