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    Customer support translator: Mandarin OR cantonese speaker - Malaysia, Selangor - Abhidi Solution

    Abhidi Solution
    Abhidi Solution Malaysia, Selangor

    2 days ago

    Default job background
    Full time
    Description

    Job Responsibilities

    · A Customer Support Translator who is proficient in Mandarin or Cantonese typically has a crucial role in bridging the language gap between the company and its Mandarin or Cantonese-speaking customers.

    · Provides meaning-for-meaning interpreting.

    · Follows interpreter protocols as per training, policies, and procedures.

    · Follows all policies and procedures related to information confidentiality and interpreter ethics.

    · Attends all required training.

    · Maintains confidentiality as policies.

    · Uses standard office equipment such as telephones, computers, copiers, and fax machines.

    · Uses MS Office applications such as Outlook, Word, and Edge (or other internet browser).

    Skills

    · Ability to operate competently common office equipment including, but not limited to computer, fax, copier, and telephone system.

    · Able to handle and translate Customer's queries.

    · Basic understanding of linguistics and different cultures.

    · Skilled in adjusting to rapidly changing circumstances

    · Ability to react calmly and effectively in emergencies

    · Strong attention to detail and accuracy

    · Ability to work independently and skilled at exercising initiative within the parameters of company policies and procedures.

    · Uses MS Office applications such as Outlook, Word, and Edge (or other internet browser)

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