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    Customer Backend Support Specialist - Malaysia, Kuala Lumpur - Brand International

    Brand International
    Brand International Malaysia, Kuala Lumpur

    1 week ago

    Default job background
    Full time Upper Management / Consulting
    Description

    Key Responsibilities:

    • Review and process new driver applications, ensuring all required documents meet company standards.
    • Verify documentation provided by drivers and update our system with new vehicle details promptly.
    • Ensure all vehicles are adequately insured by coordinating with drivers, processing renewals and updates in a timely manner.
    • Authenticate driving and vocational licenses provided by drivers, conducting necessary checks in collaboration with relevant authorities.
    • Maintain adherence to Singapore regulations and company policies, staying updated on changes affecting driver qualifications and vehicle requirements.
    • Maintain detailed records of compliance activities, audits, and corrective actions taken, ensuring documentation is up-to-date and accessible for regulatory inspections.

    Job Requirements

    • Hold a Diploma/Advanced Diploma, Bachelor's Degree, or equivalent qualification in any field.
    • Preferably possess backend support working experience, with a minimum of 1 year in a related role.
    • Open to both fresh graduates and experienced applicants entry-level discussions are possible based on previous experience.
    • Previous experience in backend support, customer service, or related roles is highly preferred.
    • Proficiency in English and Malay, both spoken and written Mandarin proficiency is an added advantage.
    • Demonstrate a strong attention to detail and accuracy in processing documents and data.
    • Possess excellent communication and interpersonal skills.
    • Ability to work both independently and collaboratively within a fast-paced environment.
    • Proficient in Microsoft Office Suite and other relevant software applications.
    • Familiarity with Singapore regulations pertaining to driver qualifications and vehicle requirements is considered advantageous.
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