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    IT Support Specialist - Malaysia, Kuala Lumpur - Plaza Premium Group

    Plaza Premium Group
    Plaza Premium Group Malaysia, Kuala Lumpur

    4 days ago

    Default job background
    Full time
    Description

    About the Company

    Hello Welcome to Plaza Premium Group, we're people passionate about Making Travel Better. We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy. You don't need to be from this industry, you do need to be passionate.

    Our promise to you:

    • We will respect and value your background and perspectives
    • We will work together with integrity
    • We will share our incredible pride for job, company and industry

    What we ask of you:

    • Bring passion to all that you do
    • Listen, move fast and think innovatively
    • Speak up, have ideas and share them
    • Believe in customer service, and treating every person with kindness

    As industry leaders in innovating global airport hospitality, you will work with colleagues from all parts of the world for a truly global experience. You will help and craft services and facilities in over 200 locations in more than 60 international airports across the world.

    We were established in HK in 1998 by someone who understood the value of an airport lounge and felt that the experience shouldn't just be limited to a closed-circuit group of travelers. Through the years we have worked incredibly hard to create an experience which is both accessible and quality. Almost 25 years later we now span four core business segments: airport lounges, airport terminal hotels, airport meet & greet services, and a range of airport dining concepts.

    In addition to our own brands, PPG provides airport hospitality solutions to leading airlines, alliances and corporates around the world. Here are a few names you might recognize: Cathay Pacific Airways, Singapore Airlines, Lufthansa etc.

    With the future of travel always in sight, we created Smart Traveler, a mobile-app rewards program underpinned by in-house technology. We are fast-moving and always evolving to drive our purpose of making travel better.

    Join our family today.

    Together, we'll make travel better.

    What you'll be doing:

    IT Active Directory Domain User, Email, Application Account Setup and Maintenance.

    Some of the responsibilities are:

    • Maintain Active Directory Domain user accounts and manage users access rights.
    • Act as Tier 1 IT support of User Accounts for AD, O365 & other in-house systems.
    • Perform duties in accordance with the policies / guidelines / procedures.
    • Liaise with business users & IT department.
    • Maintain proper administration records of IT equipment inventory, application software inventory, software licenses.
    • Provide training, guidance and support to end users.
    • Perform any ad hoc IT duties as assigned.

    About You:

    • Diploma or above in Information Technology, Computer Science, or related disciplines.
    • Minimum 1 year 's relevant experience on )365 System Setup.
    • Solid experience in Active Directory and Office 365 administration.
    • Familiar with administrative duties.
    • Good command of spoken and written English, Chinese and Mandarin is preferred.
    • Work on daily shift basis from Monday to Sunday (9am - 6pm GMT+8 at PPG premises).
    • Able to work independently and under pressure.
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