Customer Service Specialist - Malaysia, Kuala Lumpur - MindPec Solutions

Customer Service Specialist

3 days ago

马来西亚中文客服招聘 · 岗位职责: · • 通过电子邮件、聊天和社交媒体等多种渠道处理来自全球客户的所有查询或问题。 · • 确认服务和程序改进的领域,并向助理经理/ 经理和主管提出建议。 · • 处理与网站、产品、平台和服务等相关的投诉和反馈。 · 任职要求: · • 拥有出色的中文口语和书面能力以及一般的英文口语和书面能力。 · • 拥有客户的服务能力以及积极的团队合作精神。 · • 有客服相关工作经验者优先,无经验也欢迎。 · • 愿意轮班工作。 · • 教育程度:大专以上文凭。 · 最好有: · • 解决方案思维。 · • 优秀的时间管理。 · ...

Customer Service Specialists

7 hours ago

**We are SummitNext Technologies Sdn. Bhd., a BPO and Technology Solutions provider located in Selangor, where innovation meets excellence.** · As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Customer Service Specialists - Ma ...

Specialist, Service Recovery

7 hours ago

Kuala Lumpur · Full Time · About Klook · We are Asia's leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences. · Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klo ...

Customer Service Specialist

7 hours ago

**Job Summary** · Act as a liaison, provide product/services information and resolve any emerging problems that our customers might face with accuracy and efficiency. The target is to ensure excellent service standards and maintain high customer satisfaction for both Conventional ...

Service Specialist

7 hours ago

Full time or PART time are welcome to submit CV for interview · **Responsibilities**: · - Deliver pest solutions · - Promote pest awareness · - Service appointment arrangement · - Data record and update · Requirement: · - SPM/Diploma holder · - 1-2 years working experience · - Fr ...

Service Desk Specialist

7 hours ago

Do you have Technical Support experience, and are you seeking a new full-time job? Cognizant is recruiting a Technical Support Analyst, and the role comes with an attractive salary and a benefits package. · As an IT Troubleshooting Troubleshooter, you will handle end-user voice c ...

Database Service Specialist

7 hours ago

**Position Summary**: · The role of Service Quality Analyst (SQA-IM) involves overseeing the end-to-end delivery of services, ensuring quality, efficiency, and stakeholder satisfaction, and continually working towards improving processes for better outcomes flowing Singtel ITSM s ...

Client Service Risk Specialist

7 hours ago

**Who You'll Work With**: · - You will be part of McKinsey's Client Service Risk function, whose mission is to enable McKinsey's client impact and innovation, while managing risks to the firm, our clients, and our people. Client Service Risk is a globally integrated team within t ...

Business Technical Services Specialist

7 hours ago

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions an ...

Business Technical Services Specialist

7 hours ago

**Description**: · **Summary of This Role**: · Maintains knowledge of an assigned set of clients in terms of their business and their solutions/configuration. Provides technical support to assigned clients and their respective Business Account/Relationship Managers, including: en ...

Customer Service Specialist

5 days ago

Job Responsibility · Job Requirements · Job Benifits · ç¦å1⁄4 · EPF · SOCSO · å èa · å1 ́å · æä3⁄4å1è­ · 季度å红 · Benefits · EPF · SOCSO · Annual incremental · Annual leave · Medical benefit · Training will be provided · Career development · ...

Livechat Customer Service Specialist

5 days ago

Job Responsibility · Job Requirements · Job Benifits · ç¦åï1⁄4 · EPF · SOCSO · å èa · å1 ́å · æä3⁄4å1è­ · 季度å红 · Benefits · EPF · SOCSO · Annual incremental · Annual leave · Medical benefit · Training will be provided · Career development · ...

Customer Service Specialist

7 hours ago

**We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.** · As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Customer Service Specialists,* ...

Service Desk Specialist

5 days ago

We are looking for Mandarin speakers · Rotation schedule · Working within a busy Service Desk, the Service Desk Specialist is responsible of calls handling, 1st Level Diagnosis and Support, following and driving the progresses from the case opening to its closure. · Key responsi ...

Customer Service Specialist

5 days ago

Job Responsibility · Job Requirements · Job Benifits · Benefits And Allowances · Entitlement of various leaves such as Annual Leave, Compassionate Leave, Paternity Leave, Maternity Leave, Marriage Leave and etc. · Medical Coverage · Dental Coverage · Monthly and Quarterly Perfect ...

Specialist Customer Service

5 days ago

Job Summary · To take ownership on customer orders and closely follow-up till closure of case. · General Responsibilities · To answer 95% of calls within 10 seconds. · To achieve Abandoned Call Rate below 5%. · To ensure all orders for the day are ZERO based. · To achieve call au ...

Customer Service Specialist

5 days ago

Job Responsibility · ÷ Oversee the day-to-day operations of the logistics and customer support teams, ensuring that service levels and quality metrics are met · ÷ Identify process inefficiencies and develop strategies for improving operational efficiency and effectiveness · ÷ Man ...

Customer Service Specialist

1 day ago

Job Responsibility · Job description:- · Make calls to customers to explain treatment guidance. · Update and keep track of customersâ status. · Resolve customersâ complaints and enquiries by establishing strong rapport with customers through effective communications and problem r ...

Customer Service Specialist

6 days ago

#Customer#Support#Japanese#speaker #relocation · Opening Customer Service position for Native Japanese · Support relocation · Job Title: · Customer Servicefor one of the leading MNC in the world · Location: · KL Sentral, Malaysia · Hours: · 8am- 8pm (any 9hours) Rotational shi ...

Specialist, Service Management

4 days ago

Responsibilities: · Collaborate with various IT/Digital/FA/HR teams to contribute to the success of ongoing projects/initiatives. · Assist in reporting functions using relevant Service Management tooling dashboard/systems. · Conduct data analysis for service improvement purposes ...