Jobs
>
Kuala Lumpur

    Systems Support Engineer - Malaysia, Kuala Lumpur - Ekco NL

    Ekco NL
    Ekco NL Malaysia, Kuala Lumpur

    1 week ago

    Default job background
    Full time
    Description
    About Ekco

    ???? Founded in 2016 Ekco is now one of the fastest growing cloud solution providers in Europe We specialise in enabling companies to progress along the path of cloud maturity, managing transformation and driving better outcomes from our customers' existing technology investments.

    In a few words, we take businesses to the cloud and back

    ???? We have over 950 highly talented and supportive colleagues (and counting) across a number of regional offices across the UK, Ireland, Netherlands, and Malaysia.

    Your Mission:

    The Systems Support Engineer role will be responsible for supporting the team with effective provisioning, installation/configuration, operation, and maintenance of systems hardware, software, and related infrastructure.

    You will be responsible for managing our busy Support Desk, ensuring all tickets are responded to within SLA, and liaise with different members of the team to schedule and troubleshoot client support issues and tasks. The role will also be supporting project teams with technical issues and working with the technical team on various support tasks, projects, and internal system administration tasks.

    You will be working on internal and customer-facing systems, which include high-profile clients with 24/7 business-critical infrastructure.

    Requirements:
    • Web and Database Server stacks (Linux, Apache, Nginx, MySQL, PHP)
    • Linux Administration & Scripting experience with Open Source technologies
    • Revision Control Systems such as Git and SVN
    • Network Experience – Familiarity of Firewalls, Load Balancers
    • Experience with Internet technologies – DNS, IP Addressing Schemes
    • Fundamental understanding of networking and the TCP/IP stack
    • Appreciation for high uptime and 24/7 critical business infrastructure

    Bonus points if you have/are:
    • Familiarity with Cloud Platforms, such as AWS
    • Familiarity with virtualisation platforms, including VMware and KVM
    • Familiarity with networking hardware, specifically Cisco
    • Familiarity with storage arrays and RAID
    • Any experience of automation and DevOps

    Why Ekco
    • Microsoft's 2023 Rising Star Security Partner of the year
    • ???? VMware & Veeam top partner status
    • ???? Ranked as 4th fastest growing technology company in the Deloitte Fast50 Awards
    • ????Ekco are committed to cultivating an environment that promotes diversity, equality, inclusion and belonging
    • ???? We recognise the value of internal mobility and encourage opportunities for internal development & progression
    • Flexible working with a family friendly focus are at the core of our company values

    Employee perks:
    • ???? Learning & development - Unlimited access to our learning platform
    • ???? A lot of responsibilities & opportunities to grow (also internationally)
  • Ascentrio Sdn Bhd

    Support Engineer

    2 days ago

    Ascentrio Sdn Bhd Malaysia, Kuala Lumpur Full time

    We strongly encourage Malaysian candidates with some IT working experience to apply. On-the-job training would be provided. The candidate must be located in Kuala Lumpur (relocate to KL, if necessary), even though 'WFH' is allowed. · Responsibilities · Working as a Level 1 Suppor ...

  • KG Information Systems Sdn Bhd

    Support Engineer

    2 days ago

    KG Information Systems Sdn Bhd Kuala Lumpur, Malaysia Full time

    WINTEL L1/L2 SUPPORT ENGINEERJob description · -Monitor and maintain the infrastructure to ensure it's secure and up-to-date with the latest security patches. · -Respond to escalated requests for technical assistance. · -Perform scheduled maintenance and provide support outside ...

  • KG Information Systems Sdn Bhd

    Support Engineer

    2 days ago

    KG Information Systems Sdn Bhd Kuala Lumpur, Malaysia Full time

    LINUX L1/L2 Support EngineerJob description · -Monitor and maintain the infrastructure to ensure it's secure and up-to-date with the latest security patches. · -Respond to escalated requests for technical assistance. · -Perform scheduled maintenance and provide support outside ...

  • Nova Core IT

    Junior Support Engineer

    1 week ago

    Nova Core IT Malaysia, Kuala Lumpur Full time

    Role Description · This is a full-time hybrid role for a Junior Support Engineer. The Junior Support Engineer will be responsible for troubleshooting and providing technical and customer support to clients. The role will involve working with operating systems and ensuring excepti ...

  • MIDAS IT Co., Ltd.

    Technical Support Engineer

    1 week ago

    MIDAS IT Co., Ltd. Malaysia, Kuala Lumpur Full time

    Company Description · MIDAS IT is looking for Technical Support Engineers in Malaysia to join our team in Kuala Lumpur. · Role Description · Technical support and training · Software introduction and sales support · Research of local engineering industry and planning software de ...

  • iPay88

    Support & Delivery Engineer

    2 days ago

    iPay88 Malaysia, Kuala Lumpur Full time

    Roles & Responsibilities: · Deliver expert remote support on escalated issues, including out-of-office hour coverage based on on-call rotation schedules, to ensure timely resolution and customer satisfaction. · Develop comprehensive documentation and knowledge base for IT solutio ...

  • Trilliant

    Software Support Engineer

    2 days ago

    Trilliant Malaysia, Kuala Lumpur Full time

    Trilliant offers a universal communications platform that is at the convergence of the smart grid, smart city, and global Industrial Internet of Things (IIoT) applications. We bring together multi-technology solutions, global capabilities, and mission-critical communications to d ...

  • Ambition

    Advanced Support Engineer

    1 week ago

    Ambition Malaysia, Kuala Lumpur Full time

    Featured · Advanced Support Engineer (Voice Recording) · Job Description · Advanced Support Engineer · This position would be for an American MNC IT Solutions company that has an office based in the heart of KL. This role would involve performing installations and upgrades for v ...

  • GHL Systems Berhad

    System Support Engineer

    5 days ago

    GHL Systems Berhad Malaysia, Kuala Lumpur Full time

    Job Responsibilities: - · Provide support including performing installation, configuration, upgrade, patching & maintenance services on the range of products / services of the company. · Alerts / Events Monitoring and performing troubleshooting, diagnostic, fixing and recovery of ...

  • TC Management Services Corporation Sdn Bhd

    Support Software Engineer

    1 week ago

    TC Management Services Corporation Sdn Bhd Kuala Lumpur, Malaysia Full time

    Job Summary: · As a Software Engineer/Associated Software Engineer you are responsible to develop, and test your works as per the business requirements. The development skills required is full stack capabilities with experience in mobile development as an added advantage. The ca ...

  • Randstad Malaysia

    Application Support Engineer

    2 days ago

    Randstad Malaysia Malaysia, Kuala Lumpur Full time

    About The Company · A global leader in Enterprise Digital Transformation Solutions, providing comprehensive strategic consulting services and solutions using emerging technologies. · About The Job · Job title : Application Support Engineer · Location : Selangor · Salary : Up to ...

  • AMK Group

    Application Support Engineer

    5 days ago

    AMK Group Malaysia, Kuala Lumpur Full time

    · Overview: · AMK Group is seeking a highly skilled Application Support Engineer to join our team in Malaysia. As an integral part of our IT department, you will be responsible for ensuring the smooth operation of our banking applications and providing technical support to users ...

  • The Access Group

    Technical Support Engineer

    2 days ago

    The Access Group Malaysia, Kuala Lumpur Full time

    Associate Technical Support Engineer · Join the Access Family and see how we make software ideas become a reality Our core value of 'Love Work, Love Life, Be You' has been central to our success and so we're looking for people to join us who share our passion for making things be ...

  • Cloudflare

    Technical Support Engineer

    2 days ago

    Cloudflare Malaysia, Kuala Lumpur Full time

    About Us · At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies ...

  • The Access Group

    Technical Support Engineer

    2 days ago

    The Access Group Malaysia, Kuala Lumpur Full time

    Join the Access Family and see how we make software ideas become a reality · Our core value of 'Love Work, Love Life, Be You' has been central to our success and so we're looking for people to join us who share our passion for making things better every day and help us continue t ...

  • Great Pyramid

    Software Support Engineer

    2 days ago

    Great Pyramid Malaysia, Kuala Lumpur Full time

    TASKS · Provide effective technical support to clients via phone, email, or remote assistance. · Troubleshoot, diagnose, and resolve software problems with high-level customer satisfaction. · Perform regular follow-up with clients to ensure their systems are functioning correctly ...

  • Sikajobs

    Technical Support Engineer

    2 days ago

    Sikajobs Malaysia, Kuala Lumpur Full time

    Job Responsibility · Resolves product or service problems by clarifying the customerâs complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution via ...

  • PayNet (Payments Network Malaysia)

    Application Support Engineer

    2 days ago

    PayNet (Payments Network Malaysia) Malaysia, Kuala Lumpur Full time

    SUMMARY OF RESPONSIBILITIES · Responsible in ensuring the Cards application systems are operating smoothly, including analysing, implementing, monitoring and supporting the production application and perform business continuity exercises. He/She is also responsible for code deplo ...

  • Randstad Malaysia

    Application Support Engineer

    1 day ago

    Randstad Malaysia Kuala Lumpur, Malaysia Full time

    about the company · A global leader in Enterprise Digital Transformation Solutions, providing comprehensive strategic consulting services and solutions using emerging technologies. about the job · Job title : Application Support Engineer · Location : Selangor · Salary : Up to R ...

  • Capcon

    Application Support Engineer

    2 days ago

    Capcon Malaysia, Kuala Lumpur Full time

    Why are they awesome · Listed global logistics and warehousing company with over 40,000 employees · Ambitions to be Amazon fulfilment centre for SEA · Operates in 59 countries (KL HQ) - expanding to Europe · R&D team to architect and venture into new projects and next gen platfor ...