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    IT Service Desk - Kuala Lumpur, Malaysia - Tata Group

    Tata Group
    Tata Group Kuala Lumpur, Malaysia

    Found in: Talent MY C2 - 2 days ago

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    Description

    About TCS: A purpose-led organization that is building a meaningful future through innovation, technology, and collective knowledge. We-re #BuildingOnBelief. Please find the job description below.


    Job Title:
     IT Service Desk (English + Japanese (Native Speaker)) Location: Kuala Lumpur, Malaysia Key Responsibility areas /

    Eligibility Criteria:
     1. Strong English & Japanese Communication and interpersonal skills. 2. Should have good experience in troubleshooting hardware issues for both desktops and laptops. 3. Should have knowledge on basic desktop issues, printer installations, AD, Exchange, Hardware issues etc. 3. Should have experience in Active Directory, Office365 and Desktop troubleshooting 4. Hands on experience on OS troubleshooting skills 5. Hands on experience on VMware and VDI troubleshooting. 6. Good knowledge of ITIL Life Cycle phases
    • Mandatory 8.
    Shift timing is 6:00 AM MYT to 6:00 PM MYT (9 Hours per day). No weekend support and we need to follow Japan calendar. Thank you for your interest in applying for this position with TCS. We will review your application and will get back to you if we are considering your interest in this opportunity.
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