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    Change Manager - Kuala Lumpur, Malaysia - AMK TECHNOLOGY SDN BHD

    AMK TECHNOLOGY SDN BHD
    AMK TECHNOLOGY SDN BHD Kuala Lumpur, Malaysia

    Found in: Foundit MY A2 - 1 week ago

    AMK TECHNOLOGY SDN BHD background
    Full time Technology / Internet
    Description
    Job Description
    Requirements

    i. Scope of Work

    • Developing and leading the execution of the strategic roadmap for the Modules Change Management process.
    • Ensuring all changes are documented, approved, and monitored appropriately in accordance with Change Management processes and standards.
    • Communicating high risk/high impact changes to the End-to-End (E2E) CM Board for their review and approval.
    • Creating a process to assess the risk and impact prior to the implementation of changes to ensure that the business is not affected by inadequately planned changes.
    • Conducting periodic Post Implementation Reviews on closed changes to gauge quality.
    • Updating, maintaining and publishing a Change Calendar.
    • Review Change Requests and Approve or Reject them based on their adherence to documented Change Management policies.
    • Creating relevant KPIs.
    • Running Monthly Business Review meeting.
    • Defining the end-to-end process for change management requests.
    • Partnering with Capital Planning to evaluate all requests that require capital funding.
    • Working with Procurement Managers to challenge the cost of proposed changes.
    • Coordinating information between various teams in the organization.
    • Understanding operational processes across the business.
    • Reviewing new change requests from corporate and site stakeholders against existing standards.
    • Provide input, document requirements, and support the design and delivery of training programs.
    • Define and measure success metrics and monitor change progress.
    • Identify, analyze, and prepare risk mitigation plans.
    ii. Required Skillsets and Experiences

    • Sound knowledge of change management practice with minimum 5 years of Change Management experience
    • Comprehensive understanding of the change management methodology and its application to especially business application projects.
    • Experience in Organisational Change Management covering stakeholder engagement, process analysis, communication planning and training is preferred.
    • Excellent communication skills, a professional attitude and outstanding presentation.
    • Equipped with relevant leadership skills to manage a team.
    • Excellent management consultation skills and ability to manage client relationships.
    iii. Optional Experiences, Certifications, and Skillsets

    • Familiar with content management systems and documentation tools.
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