Customer Service - Shah Alam, Malaysia - Rentokil Initial

Rentokil Initial Shah Alam, Malaysia

Found in: Talent MY C2 - 3 days ago

Contract

Description

Rentokil Initial:

We are looking for a motivated, dynamic Service Planner, also known as Customer Service & Planner (3 months Contract) to join our team.. Your responsibilities will be to plan customer's service appointment, assigned and coordinate with serve team to create optimal service schedule.

To help to achieve this, we will provide you with a competitive base salary, contractual bonus and career opportunities. You will also be given full product training, with hands on assistance from Service and Operation Team.

In this role you will be responsible for:

Plan customers' service appointment and coordinate with service team to create optimal schedule

Ensure all data is input onto the in-house system accurately and efficiently

Follow up with service team to ensure no service backlogs

Analyse service team capacity data for service schedule improvement

Attend monthly stock take and prepare stock closing reports

Compile service reports and invoice to customer upon request

Prepare monthly reports

Requirements

The ideal candidate will possess:

Minimum Diploma/Degree holder in any field

Minimum 2 years experience in capacity analyses and service schedule

Good communication skills and has the ability to communicate fluently on the phone

Good planning and organisational skills with attention to details

Ability to priorities tasks with effective time management

Able to handle timelines without affecting quality of work

Customer-oriented

Result-driven

Employment of foreigners are subject to the local authorities approval and subject to their own visa application

Highly Desirable:

Excellent attention to detail and negotiation skills

Ability to do multitasking job

Versatility to build rapport with people at all levels

Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage

Commercially focused acumen

Benefits

Attractive base salary

Out-patient

EPF, SOSCO & EIS

Annual leave

Employee Referral Program (ERP) program

You will be welcomed into a friendly, robust and competitive team that are highly motivated and focused on achieving goals and results. You will be given full product training, with hands on assistance from the Operation and Service Team.

Equal Opportunities

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Location of this branch:

Rentokil Initial (M) Sdn Bhd. No. 7 Jalan Utarid U5/13, Seksyen U5, 40150 Shah Alam

Customer Service Officer

Found in: Foundit MY A2 - 1 day ago

Great Leo Medic Sdn Bhd Malaysia, Selangor Full time

Job Responsibility · HAND WORKING, FAST LEARNING · Job Requirements · MANDARIN SPEAKER (CUSTOMER SERVICE) X1 · ææ ç»éaå3å ̄ (è ̄å¦ï1⁄4 · æä»¶ · å欢ææï1⁄4åaåï1⁄4è ̄å¦ï1⁄4æçæÂ · RM bonus+ allowance+ commission · æ¶é ́: 8am -6pmå语ï1⁄4è±è ̄ï1⁄4é¬æ¥æ · äoå¤å¶ work 5 days (monday to ...
Customer Service

Found in: Foundit MY A2 - 3 days ago

Rentokil Initial Shah Alam, Malaysia Contract

Rentokil Initial: · We are looking for a motivated, dynamic Service Planner, also known as Customer Service & Planner (3 months Contract) to join our team.. Your responsibilities will be to plan customer's service appointment, assigned and coordinate with serve team to create opt ...
Customer Service

Found in: Talent MY C2 - 3 days ago

Atlas Copco Shah Alam, Malaysia

.fit_to_content{width:%;height:auto}Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovat ...
Customer Service Executive

Found in: Talent MY C2 - 3 days ago

Efficient E-Solutions Berhad Shah Alam, Malaysia

Job Vacancy · Customer Service Executive · Job Descriptions · Responsible for corporate account in terms of responds to service requests, inquiries and complains over the phone, via e-mail, or in person · Provides solutions and information to concerns. · Preparation and standa ...
Customer Service Executive

Found in: Talent MY C2 - 3 days ago

Toshiba Tec Malaysia Shah Alam, Malaysia

Responsibilities · Provides a wide range of support services for all level of staffs (Sales & Services) · Strong communication skills via phone, email and in-person · Excellent organizational skills with an ability to think proactively and prioritize work · Process relevant repor ...
Customer Service Officer

Found in: Talent MY C2 - 3 days ago

Bollore Logistics Asia Pacific Shah Alam, Malaysia Full time

Coordinating the customer service tasks at branch level. · KEY ACCOUNTABILITIES · Customer Service · Serve as liaison between the customers and other department. · Provide prompt and professional attention to all internal and external clients' requests or problems. · Support and ...
Customer Service Officer

Found in: Foundit MY A2 - 4 days ago

Times Offset (M) Sdn Bhd Shah Alam, Malaysia, Selangor Full time

Job Responsibility · Perform Goods Received Notes of inbound stocks for our range of products. · Generate invoice for stock replenishment, new stock allocation and cash sales customers. · Compile and manage the orders received from sales team. · Register new listing of products w ...
Sales Customer Service

Found in: Foundit MY A2 - 1 day ago

Network Freight Sdn Bhd Shah Alam, Malaysia, Selangor Full time

Job Responsibility · Prepare Quotation and follow up with potential lead · Communicate with customers and follow up on shipments · Handle incoming sales enquiry and any related matters · Preferable to handle multi task work · Job Requirements · Minimum Education SPM / Certificate ...
Customer Service Executive

Found in: Manatal GBL S2 T2 - 4 days ago

SEER Recruitment Agency Shah Alam, Malaysia

Job position: Customer Service Executive · Salary Up To RM2500 · Location: Shah Alam · Job Descriptions: · To handle all customer inquiries and requests promptly, accurately and professionally via multiple channel call, email and whatsapp. · To update and maintain customer intera ...
Customer Service

Found in: Foundit MY A2 - 1 day ago

Agape Biz Specialist Sdn Bhd Petaling Jaya, Malaysia, Selangor Full time

Job Responsibility · Build contacts with potential client to create new business opportunities · Make cold calls for new business leads · Maintain knowledge of all products and service offerings of the company · Follow company guidelines and procedures for acquisition of customer ...
Customer Service

Found in: Foundit MY A2 - 23 hours ago

Telecontinent Sdn Bhd Petaling Jaya, Malaysia, Selangor Full time

Job Responsibility · Inbound 1st Level Technical Support · To analyze, create and resolve tickets (if applicable). · To troubleshoot and guide customers according to solution process and knowledge base to solve incidents and service requests (e.g. Password resets, SW configuratio ...
Customer Service

Found in: Foundit MY A2 - 5 days ago

Mom Worldwide (M) Sdn. Bhd. Petaling Jaya, Malaysia, Selangor Full time

Job Responsibility · Answering client correspondence through email, social media and by phone · Relaying extensive product information to customer · Filling customer records, including contact information, purchases and billing · Conducting surveys and writing reports based on cu ...
Customer Service

Found in: Foundit MY A2 - 23 hours ago

Optimum Solutions (Singapore) Pte Ltd Petaling Jaya, Malaysia Part time

Responsibility: · Provide quality customer support (24/7) through LiveChat and Digital channels for our customers. · Monitor various company communication channels including call center, social media, web enquiries, etc. and respond appropriately in a timely manner. · Gather f ...
Customer Service

Found in: Foundit MY A2 - 5 days ago

Optimum Solutions (Singapore) Pte Ltd Petaling Jaya, Malaysia Part time

About the Job: · 1. Requirements: · a. Must possess at least a Diploma in any relevant field with at least 2-3 years of working experience in Customer Service industry. · b. Candidates must obtain 4 credits in Sijil Pelajaran Malaysia (SPM) for subjects including Bahasa Malays ...
Customer Service

Found in: Talent MY C2 - 3 days ago

Continental Petaling Jaya, Malaysia Full time

Job Description · Customer Service · To prepare, check and compile all invoices for on time submission to customers. · - To monitor invoice details and payment process with customers. · - To follow-up on overdue and get timely reaction from customers. · - To check customer's ...
Customer Service

Found in: Talent MY C2 - 3 days ago

Snaphunt Petaling Jaya, Malaysia Full time

The Offer · Opportunity within a company with a solid track record of performance · Flexible working options · Opportunity to make a positive impact · The Job · Your responsibilities will include: · Handling all inbound calls and live chat pertaining to customer general enquiries ...
Associate Cashroom/Customer Service

Found in: Foundit MY A2 - 1 day ago

Lotus's Malaysia Shah Alam, Malaysia, Selangor Full time

Job Responsibility · Menjaga keselamatan pelanggan dan pekerja dalam stor · Mengelakkan kerugian stok dengan membuat pemantauan yang rapi · Memastikan proses yang betul dipatuhi oleh stor Memastikan product protection diamalkan. · Memastikan Stor berada dalam keadaan bersih dan s ...
Customer Service

Found in: Manatal GBL S2 T2 - 1 week ago

Hunters International Sdn Bhd Petaling Jaya, Malaysia

About the company: · Our client is leading the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient and sustainable manner. They strive to promote a global economy that is both ecologically viable and hig ...
Sales & Customer Service Internship

Found in: Foundit MY A2 - 4 days ago

Kärcher Malaysia Shah Alam, Malaysia, Selangor Full time

Company Description · KÄRCHER is the world's leading provider of cleaning technology, with headquarters in Germany and a worldwide presence. Kärcher specializes in producing High-Pressure Cleaners, Specialty Vacuum Cleaners, Floor Cleaners, and more innovative cleaning solutions. ...
Senior Customer Service Officer

Found in: Talent MY C2 - 3 days ago

Bollore Logistics Asia Pacific Shah Alam, Malaysia Full time

Coordinating the customer service tasks at branch level. · KEY ACCOUNTABILITIES · Customer Service · • Serve as liaison between the customers and other department. · • Provide prompt and professional attention to all internal and external clients' requests or problems. · • Suppor ...