Customer Service Executive - Selangor, Malaysia - Agensi Pekerjaan GMP (M) Sdn Bhd

Agensi Pekerjaan GMP (M) Sdn Bhd Selangor, Malaysia

Found in: Foundit MY A2 - 5 days ago

Full time

Description

Job Responsibilities:

To manage and handle all customer parts queries, process orders, monitor payments, claims and deliveries/shipping.
Order planning, stock replenishment and place order with factories & suppliers.
Communication with overseas suppliers to ensure prompt delivery.
Communication with forwarders for timely import clearance and deliveries.
Handle and resolve customers' complaints and ensure timely feedback to internal and external customers / branches.
Undertakes any other ad-hoc assignment as and when required.

Job Requirements:

Minimum qualifications of STPM/DIPLOMA/DEGREE.
At least 2-3 years' related working experience.
Ability to handle pressure and always meet customer's deadlines
Required language – English, BM. Mandarin (Spoken & Written).
Require skills – Word, Excel & PowerPoint. Strong analytical skills.
Able to work independently with minimum supervision.
5 days week job.

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