- Handle customer's concerns positively and professionally
- Interact, support, receive feedback/issue report with or for customers
- Ability to multitask, detailed oriented and possess good problem-solving skills
- Customer oriented with strong interpersonal skills and the ability to communicate effectively with customers
- Passionate in helping to resolve customer issues / queries and complaint handling
- A team player who thrives in a fast paced, dynamic environment
- A self-starter who can work independently and under minimal supervision
- Able to determine the problem/sentiment of each interaction and responds professionally
- Communicating with customer through all channel (phone, social media, digital, chat, etc.)
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Chat support
Found in: Foundit MY A2 - 18 hours ago
Net2Source Inc. Malaysia, Kuala Lumpur Full timePosition- Chat support · Language- English and Vietnamese · Location- Malaysia · Shift timing- 5 days working , Rotational shifts · Experience- Min 6 months CS experience / Freshers can apply. · Job Description: · Possess strong communication skills, including the ability to ...
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Chat Support
Found in: Foundit MY A2 - 1 day ago
MindPec Solutions Malaysia, Kuala Lumpur Full timeRole: Chat Support (Japanese nationals /Natives) · Location: Malaysia, onsite · Job type: Permanent · Client will provide: · VISA Support · Flight ticket · 2 weeks hotel accommodation · Position Summary: · Job Expectations: · • Understand customer inquiries and respond via appl ...
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Chat Support
Found in: Foundit MY A2 - 6 days ago
Lancesoft Malaysia Malaysia, Kuala Lumpur Full time#urgenthiring Chat Support · I am #hiring for the role CHAT SUPPORT (Mandarin Speakers) for our esteemed client · Language- Mandarin · Location- Kuala Lumpur, Malaysia · Shift- Rotational Shift · Your Responsibilities · Represent the brand, the culture, and values of our client ...
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Chat Support
Found in: Foundit MY A2 - 1 day ago
MindPec Solutions Malaysia, Kuala Lumpur Full time#チャットサポート#Japanese#マレーシア #移住 · ????SNS広告に関する チャットサポート業務です???? · Job Description: · • ユーザーからの問い合わせを理解し、メール、チャット、コールバックなどで問題に対応します。 · • ユーザーからの問い合わせを理解し、問い合わせが確実にルーティングされるようにします。 · • ユーザーのエスカレーションを管理し、それに対して適切に回答します。 · Location: KL Sentral, Malaysia · Hours: 24*7 (any 9hours) Rotat ...
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Chat Support
Found in: Foundit MY A2 - 18 hours ago
GrowthFn Malaysia, Kuala Lumpur Full time· Customer Service* · ???? Location: Cyber Jaya, Malaysia. · Salary Max: RM10,000 · Process: Travel Account (Aviation) · Language: J+ English · Headcounts: 28 · Joining Date: ASAP or with Notice period · Work hour : Rotational shift. · *Education: Diploma and Bachelor 's degre ...
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SNS chat support
Found in: Foundit MY A2 - 18 hours ago
Agensi Pekerjaan EPS Consultants Sdn Bhd Kuala Lumpur, Malaysia Full timePosition: SNS chat support (Vietnamese Speaking ) · Client Background: Global BPO Company · Location: KL · Tenure: Permanent · Remuneration: RM4,000-5,500 · Responsibilities: · Understand customer enquiries and respond via applicable channels: email, chat, and call backs · Unders ...
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CHAT SUPPORT
Found in: Foundit MY A2 - 4 days ago
GrowthFn Malaysia, Selangor Full timeChat Support – JAP(Kuala Lampur,Malaysia) · Location: Kuala Lumpur, Malaysia · Salary: RM 8400(Fresh)/ RM8700(Experience)+Complexity Allowance: RM1000 + Housing Allowance: RM200 · Profile: Chat Support · Timings: Rotational Shifts (24*7) · Headcount: 15 · Min Requirements: · -D ...
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Korean Speaking Social Media Chat Support
Found in: Foundit MY A2 - 18 hours ago
Agensi Pekerjaan EPS Consultants Sdn Bhd Kuala Lumpur, Malaysia Full timePosition: Korean Speaking Social Media Chat Support · Client Background: Global BPO Company · Location: KL · Headcount: 5 · Tenure: Permanent · Remuneration: Total Salary: RM7,400 - RM9,500 · Responsibilities: · .Understand customer enquiries and respond via applicable channels: ...
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Japanese Chat Support
Found in: Foundit MY A2 - 5 days ago
Net2source LLP Kuala Lumpur, Kuala Selangor, Selangor, Malaysia Full timeJob Description: · The Chat Service Associate is to help support advertisers worldwide through chat, email, and callbacks. · Duties And Responsibilities: · • Understand customer enquiries and respond via applicable channels: email, chat, and call backs · • Understand customer ...
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Japanese Customer Service/ Chat Support
Found in: Foundit MY A2 - 18 hours ago
Net2source LLP Kuala Lumpur, Selangor, Malaysia Full timePrimary Job Functions: · • Answer incoming calls including email and chat in a timely manner · • Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives · • Build sustainable relationships and engage customers by taking th ...
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Customer Contact, Analyst
Found in: Foundit MY A2 - 5 days ago
AIA Malaysia Malaysia, Kuala Lumpur Full timePosition Objective: · Manage the day-to-day live chat operations on a real time basis. This position is a first point of contact for MDRT Life Planner, Personal Assistant and/or Agency Admin Staff. · Best serve and ensure goals are met and that the level of service delivered is m ...
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Member Services Specialist, Digital Team
Found in: Foundit MY A2 - 5 days ago
Young Living Essential Oils Malaysia, Kuala Lumpur Full timeBecome a part of the Young Living family · Young Living is a universally known, household name that is revered and respected for the countless benefits it brings to humanity. Propelled by the world's purest essential oils and oil-infused products, along with our passionate commit ...
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Mandarin Customer Support
Found in: Foundit MY A2 - 18 hours ago
Net2source LLP Kuala Lumpur, Malaysia Full timeA Chat support's role is to handle all incoming inquiries on products, technologies, programs, policies and services. They are able to handle inquiries via all media channels both inbound, chat and email tickets. · Duties and Responsibilities: · • Open and maintain customer acc ...
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Technical Support Specialist
Found in: Foundit MY A2 - 1 day ago
Alltech Software Sdn Bhd Malaysia, Kuala Lumpur Full timeJOB VACANCY · TECHNICAL SUPPORT SPECIALIST · RM2,500 to RM4,000 · Job Highlights: · Partial Remote · Progressive Career Development · Vibrant and Fast-paced Startup Environment · Medical, Dental and Optical · Profit Sharing, Performance Bonus and/or Increment · Job Description: ...
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Customer Service Representative
Found in: Foundit MY A2 - 6 days ago
Agensi Pekerjaan EPS Consultants Sdn Bhd Kuala Lumpur, Malaysia Full timeJob Title: Customer Service Representative (CSR) · Location: Kuala Lumpur · Workspace: WFC · Department: Operations · Channel: Voice/Email (Chat to be added later) · Language: Mandarin & Cantonese (+ Basic English) · Shifts: 24-7 Shifts · Overview of Position: · As a Customer Ser ...
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Customer Service Agent
Found in: Foundit MY A2 - 6 days ago
Brand International Kuala Lumpur, Malaysia Full timeJob Brief: · The Operation teams cover the end-to-end operational process, from when the buyer searches for a product listed on the platform to when the buyer receives the product. This position will be part of Customer Service, which handles inquiries from Singapore sellers and ...
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Customer Service Representative
Found in: Foundit MY A2 - 4 days ago
Reebelo Malaysia, Kuala Lumpur Full timeCreate The Circular Economy With Us · At , we empower customers to buy their favorite tech devices in a more sustainable way. Our mission is to refresh the way we all consume tech, delivered through a platform built on sustainable values and quality-assured devices. We are lookin ...
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Korean/Japanese Text reviewer
Found in: Foundit MY A2 - 18 hours ago
Agensi Pekerjaan EPS Consultants Sdn Bhd Kuala Lumpur, Malaysia Full timeFor those of you aspiring to work globally and fulfil your dream of living Malaysia, EPS Consultants offers comprehensive support for individuals considering job hunting or a career change in Malaysia. Our services include providing information on living in Malaysia, the latest j ...
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Japanese CS Associate
Found in: Foundit MY A2 - 18 hours ago
Sportserve Malaysia, Kuala Lumpur Full timeSportserve forms part of a remarkable group of B2C sports betting and B2B sportsbook technology companies, focused on delivering first class sports betting experiences and casino products for our users worldwide. Along with Sportion, TechSpirit, Standard Focus and Sportelligent, ...
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Customer Support Specialist
Found in: Foundit MY A2 - 2 days ago
FP Markets (First Prudential Markets) Malaysia, Kuala Lumpur Full timeFP Markets is a well-established global CFD broker offering traders access to CFDs across Forex, Indices, Commodities, Stocks and Cryptocurrencies and we are currently looking to recruit a full-time Customer Support Specialist - Chinese Speaker in our Malaysia Office. · The succe ...
Chat Support - Kuala Lumpur, Malaysia - Net2source LLP
Description
Greeting from Net2SourceI am Ms. Riya from 'Net2source Company'. I would like to connect you for a job opportunity for Malaysia location. Please send your acceptance.
Position- chat support
Language- Mandarin, Cantonese, Chinese
Location- Malaysia
Shift timing- 5 days working , Rotational shifts
Experience- Min 6 months CS experience / Freshers can apply.
Job Description :
Maintaining a positive, empathetic, and professional attitude toward customers at all times
Thanks