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M444-KW-C Customer Service - George Town, Malaysia - Nala Groups
Description
Job Code: M444-KW-C(A30)
Position: Customer Service
Salary Package: RM2,500 - RM2,800
Working Location:
Georgetown, Penang (Summerton)
Bayan Lepas, Penang
Tanjung Tokong, Penang
Company Background: Aesthetic Clinic
Working Days & Hours: 9am till 6pm (off day on weekdays)
Benefits:
Bonus, EPF AND SOSCO, 13 days of Annual Leave, Medical Benefit
Job Descriptions:
Manage company social media platform via Meta Business Suite (Facebook & Instagram, Messenger, Comment & Review).
Information center for customer regarding company products, promotions & services
Manage company Google review via Google Business platform
Able to work shift system
Manage company hotline when customer call in for enquiries
Manage company WhatsApp account
Manage and resolve complaints from customer
Promote and deal with customer for appointment set up
Job Requirements:
Minimum Diploma in health-related field.
Previous job experience in healthcare industry will be an added advantage
Customer care and service minded
Good interpersonal and communication skills
Computer literate
Good command of written & spoken Mandarin, English and Bahasa Malaysia