- Responsible for ensuring all projects for EV & TWoW are delivered on time, within budget and to an agreed quality level
- Monitor and manage TWEV (TWOW & EV projects) performance and ensure the implementation of corrective actions within the unit
- Assists in the entire project scope, the project team and resources, the project budget, the project activity and the success or failure of the project.
- Engagement with stakeholder management on the progress update and communication plan
- Identifying project risk management and mitigation plan for the project.
- Acts as a strategic liaison for TWOW Project on technology between main task force, business units and ICT Division
- Acts as a strategic liaison for EV & TWOW Project for successful implementation for ICT Division
- Manage and maintains a constructive relationship between ICT Division and business units by understanding business drivers
- Understands and partners with assigned division to assist with onboarding of ICT technology and services for successful implementation of EV & TWOW
- Provides a conduit to the ICT Division for customer complaints, compliments and feedbacks for EV & TWOW Project on technology stream
- Coordinate, monitor and report the implementation of EV & TWOW Project on technology stream to Main Task Force
- Coordinate, conduct and ensure successful implementation of EV & TWOW Project for ICT Division
- Plan, prepare and conduct Change Management plan for technology stream to ensure smooth onboarding of technology to support TWOW Project
- Plan, prepare and publish communications on Discover ICT on technology update to support implementation of EV & TWOW
- Plan, prepare and publish communications on ICT Insider to engage and ensure full onboarding of ICT community to EV & TWOW Project
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IT Service Desk
Found in: Talent MY C2 - 17 hours ago
Tata Group Kuala Lumpur, MalaysiaAbout TCS: A purpose-led organization that is building a meaningful future through innovation, technology, and collective knowledge. We-re #BuildingOnBelief. Please find the job description below. Job Title: IT Service Desk (English + Japanese (Native Speaker)) Location: Kuala ...
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Service Desk
Found in: Talent MY C2 - 17 hours ago
Cognizant Technology Solutions Kuala Lumpur, Malaysia StandardJob Description: · Good communication skills and customer management experience · Knowledge on operations/service delivery and ability to manage situations with minimum supervision. · Good Analytical & Coordination skills are essential. · Basic Customer service skills ...
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Service Desk Analyst
Found in: Foundit MY A2 - 2 days ago
BAE Systems Digital Intelligence Malaysia, Kuala Lumpur Full timeBAE Systems Digital Intelligence is home to 4,800 digital, cyber and intelligence experts. We work collaboratively across 16 countries to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital ad ...
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Service Desk Analyst
Found in: Foundit MY A2 - 6 days ago
IPC Systems, Inc. Malaysia, Kuala Lumpur Full timeIPC is a fintech company that focuses on the human element. Having global presence, we support local markets with cutting edge cloud-based trading communications and managed connectivity. · Through our portfolio of communications and connectivity solutions, we focus on solving bu ...
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Service Desk Analyst
Found in: Talent MY C2 - 17 hours ago
Abhidi Solution Kuala Lumpur, Malaysia Full timeWe are looking for an experienced and innovative Korean speaking Service Desk Analyst. · The Role · You will be responsible for : · Escalating technical issues to the relevant parties when needed and following up till the issues are closed. · Ensuring all standards and procedure ...
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Service Desk Analyst
Found in: Talent MY C2 - 17 hours ago
Abhidi Solution Kuala Lumpur, Malaysia Full timeAbhidi Solution is an end-to-end information technology services and solutions provider, working with leading organizations from the Financial Services, Technology, Communications & Media, Manufacturing & Retail, Energy and Utilities, and various other domains. It delivers highly ...
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Service Desk Analyst
Found in: Talent MY C2 - 17 hours ago
Abhidi Solution Kuala Lumpur, Malaysia Full timeAbhidi Solution is an end-to-end information technology services and solutions provider, working with leading organizations from the Financial Services, Technology, Communications & Media, Manufacturing & Retail, Energy and Utilities, and various other domains. We deliver highly ...
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IT Service Desk Analyst
Found in: Foundit MY A2 - 6 days ago
Johnson Matthey Malaysia, Kuala Lumpur Full timeVacancy: Service Desk · Location: Kuala Lumpur · Job Family: IT · As the IT Service Desk Analyst (German Speaking) you will be responsible for ensuring a disciplined, systematic, yet empathetic approach is delivered for incident and service request resolution whilst ensuring cons ...
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Service Desk Analyst
Found in: Talent MY C2 - 17 hours ago
Snaphunt Kuala Lumpur, Malaysia Full timeThe Offer · Work within a company with a solid track record of success · Flexible working options · Work alongside & learn from best in class talent · The Job · You will be responsible for : · Escalating technical issues to the relevant parties when needed and following up till ...
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Service Desk Analyst
Found in: Foundit MY A2 - 6 days ago
AIA Digital+ Malaysia, Kuala Lumpur Full timeAt AIA we've started an exciting movement to create a healthier, more sustainable future for everyone. · As pioneering innovators for over 100 years, we're now transforming our organization to be faster, simpler and more connected. Because we want to be even better equipped to de ...
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Service Desk Analyst
Found in: Talent MY C2 - 17 hours ago
Snaphunt Kuala Lumpur, Malaysia Full timeThe Offer · Work within a company with a solid track record of success · Flexible working options · Work alongside & learn from best in class talent · The Job · Your responsibilities will include: · Escalating technical issues to the relevant parties when needed and following up ...
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Service Desk Analyst
Found in: Talent MY C2 - 17 hours ago
Snaphunt Kuala Lumpur, Malaysia Full timeThe Offer · Work alongside & learn from best in class talent · Opportunity to make a positive impact · The Job · Your responsibilities will include: · Escalating technical issues to the relevant parties when needed and following up till the issues are closed. · Ensuring all stan ...
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Service Desk Analyst
Found in: Foundit MY A2 - 17 hours ago
Abhidi Solution Kuala Lumpur, Malaysia Full timeAbhidi Solutions, is an emerging, end-to-endinformation technology services and solutions provider, working with leading organizations from the Financial Services, Technology, Communications & Media, Manufacturing & Retail, Energy and Utilities and various other domains. Abhidi d ...
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Service Desk Analyst
Found in: Talent MY C2 - 17 hours ago
Tata Group Kuala Lumpur, MalaysiaAbout TCS: A purpose-led organization that is building a meaningful future through innovation, technology, and collective knowledge. We-re #BuildingOnBelief. Please find the job description below. Job Title: Service Desk Analyst (English + Mandarin) Location: Kuala Lumpur, Mala ...
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Service Desk Analyst
Found in: Talent MY C2 - 17 hours ago
Tata Group Kuala Lumpur, MalaysiaAbout TCS: A purpose-led organization that is building a meaningful future through innovation, technology, and collective knowledge. We-re #BuildingOnBelief. Please find the job description below. Job Title: Service Desk Analyst (English + Japanese) Location: Kuala Lumpur, Mal ...
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Service Desk Analyst
Found in: Foundit MY A2 - 5 days ago
HCL Technologies Limited Kuala Lumpur, Malaysia Full timeJob Description · Responsibilities: · - Serve as the first point of contact for customers seeking technical assistance over phone/chat/web · - Perform remote troubleshooting through diagnostic techniques and pertinent questions · - Determine the best solution based on the issue ...
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Global IT Service Desk Analyst
Found in: Talent MY C2 - 17 hours ago
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PE - Service desk - Cantonese
Found in: Foundit MY A2 - 3 days ago
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PE - Service desk - Cantonese
Found in: beBee S2 MY - 4 days ago
Cognizant Technology Solutions Kuala Lumpur, Malaysia OTHERJob Title: PE - Service desk - Cantonese · Job Location: KL, Malaysia · Job Summary: · Providing technical first level support for multiple projects. · Receiving end user calls · Provide first level resolutions for EUC and Business Applications · Ticket creation/Categorization / ...
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Service Desk – Cantonese Speaker
Found in: Talent MY C2 - 17 hours ago
Cognizant Technology Solutions Kuala Lumpur, Malaysia StandardQualification: · We only consider fresh graduate or less than 1 year experience. · Any Diploma or Degree graduate can apply · Must be proficient in Cantonese · Training will be provided · Job Summary: · Providing technical first level support for multiple projects. · ...
Executive Service Desk - Malaysia, Kuala Lumpur - Vantage Point Consulting Sdn Bhd
Description
Job Description