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    Customer Service Executive - Johor, Johor Bahru, Malaysia - Elite Advance Service Sdn Bhd

    Elite Advance Service Sdn Bhd
    Elite Advance Service Sdn Bhd Johor, Johor Bahru, Malaysia

    3 days ago

    Default job background
    Full time
    Description
    Job Responsibility

    • Responsible for welcoming trainees and completing icebreaking sessions
    • Responsible for on-site and online trainings of company products and soft skills for new hires as required
    • Responsible for providing existing employees cross trainings as required
    • Create training plan, training materials and assessments
    • Evaluate trainees, identify weaknesses, and prepare personalized training curriculum, provide training feedback to leader on a regular basis
    • Possesses effective delivery/training techniques and methods
    • Understanding of teaching methodology, processes, learning theories and inter-personal and group dynamics to deliver training program, as well as relevant tools
    • Able to be dispatched to other cities for business trips when training needed
    • Perform any other tasks as assigned by superior/ management

    Job Requirements

    • Possess a Diploma/ Degree in Hospitality or any related disciplines
    • Min 1 year trainer experience in blockchain or financial industry
    • Working knowledge of Word, Excel and PPT to complete reporting and documentation efficiently and effectively
    • Highly motivated, energetic, and reliable
    • Excellent presentation, communication, problem-solving, interpersonal, and time-management skills
    • Outstanding communication and speaking skills with internal and external teams
    • Confident, proactive, able to work under pressure and meet deadlines and training target
    • Ability to communicate in Mandarin would be an advantage.

    Job Benifits

    • medical insurance
    • birthday gift voucher
    • meal allowance
    • transport allowance
    • KPI allowance
    • team building
    • others


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